If your mat order has not been dispatched, then you may cancel your order. You will need to email sales@thematgroupsa.co.za / thematgroupsa@gmail.com for clarification.
For all custom size and logo mat orders, if production has not commenced, then you may be able to cancel; again, you will need to email sales@thematgroupsa.co.za / thematgroupsa@gmail.com for clarification.
Yes, we manufacture circular (round) and semi-circle shaped mats. Please email your measurements to sales@thematgroupsa.co.za / thematgroupsa@gmail.com for an instant quote.
Yes. You can either email your purchase order to sales@thematgroupsa.co.za / thematgroupsa@gmail.com. Alternatively, you can place an order online and then select ‘payment by purchase order’ at checkout, where you can then fill in your purchase order number, or upload your purchase order.
If a purchase order is supplied, payment is due when you the products are signed for (Unless other terms have been agreed in writing before delivery). Once a purchase order is received from you, the customer, an order has then been placed, and this will constitute a contract between The Mat Group SA and you, the customer. If the order is cancelled after production has commenced, you shall be responsible for payment in full. All goods remain the property of The Mat Group SA until full payment is received.
Email: sales@thematgroupsa.co.za
thematgroupsa@gmail.com
Phone: +27 (79) 142-3605
Address:
The Mat Group SA
18 THISTLE ROAD
PRIMROSE, GERMISTON
JOHANNESBURG
SOUTH AFRICA
1401
Care & maintenance guidelines are listed on each product page under ‘cleaning’ or check out our cleaning tips here.
Mats can be ordered online, by telephone, or by email. For logo mats, we offer a free design service so that you can have a preview of your floor mat before placing a final order.
We accept payment by Bank transfer.
For all stock items, delivery will be between 3-5 working days, depending on the time you place the order.
For all custom sizes or bespoke mats, including logo mats, delivery is typically between 3-5 working days from placing and confirming your order.
Please refer to each product page for approximate dispatch dates.
Please note that once dispatched with the couriers, we are not liable for any delays.
Orders will be subject to delivery charges and quoted accordingly. Delivery cost from R250, depending on the number and size of the mats.
We do not pass any of your details to any third party. Personal details are used by The Mat Group SA only for order processing and communication with you, the customer.